This 2-day course focuses on the concepts and activities that specification and verification of a product/service include. DASA DevOps Professional – Specify and Verify focuses on the knowledge areas: Architecture and Design, Business Value Optimization, Business Analysis, and Test Specification as defined by DASA and the need of having these areas for successful DevOps results.  

Course Information


Delivery- Online or Paper-based

Format- Closed Book (Participants can bring scratch paper)

Proctoring- Web proctored/In-class proctored

Duration – 45 minutes (Additional 15 minutes for non-native English speaker)

# of Questions- 12 Multiple Choice Questions (MCQs)

Pass Grade – 60% (36 points out of 60 to be earned)

Target Audience

  • DevOps Engineers
  • Product Owners
  • Business Analysts
  • Test Engineer, Test Analysts
  • Software Developers, Engineers
  • UX and Interaction Engineers
  • Network Administrators
  • Integration Specialists
  • Incident and Change Managers
  • System and Network Administrators, Operations
  • Enterprise Architects

Learning Objectives

 At the end of this course, you will be able to:

  • Understand how the tasks covering specification and verification fit into a DevOps environment.
  • Take end-to-end responsibility for your product – from concept to grave.
  • Truly understand your customers and validate whether the product fits their needs.
  • Find good ways to communicate with everyone involved, from customers to stakeholders and developers.
  • Describe and visualize your product in a format that fits your specific situation.
  • Understand what software quality means and how to achieve adequate quality with your product.
  • Decide adequately which kind of tests the product needs, and understand what you gain from them.
  • Set up useful feedback loops, and use them meaningfully.
  • Understand which architectural considerations are important in a DevOps environment.


  • DASA DevOps Fundamentals Certificate
  • Recommended: Basic familiarity with Agile, Scrum, Lean, and ITSM principles

Course Agenda

 Course Introduction

  • Let’s Get to Know Each Other
  • Course Overview
  • Course Objectives
  • Course Agenda
  • Course Book
  • Group Discussions
  • Exam


Design Teams:

  • Introduction to a DevOps Team
  • Characteristics of a DevOps Team
  • Boundaries for a DevOps Team

Build Teams:

  • Creating High Performance Teams
  • Feedback: Giving and Taking
  • Shared Responsibility and Accountability


  • Governance on Three Levels
  • Governance Within a Team
  • Governance Between Teams
  • Governance Between Organizations
  • Scaling
  • External Suppliers

DevOps Leadership

  • Build Culture:
  • Create the Right Environment
  • Change the Habitual Behavior
  • Fail Fast to Improve
  • Maintain the Agile Soil
  • Create Purpose:
  • Know the Importance of Storytelling
  • Define the Purpose of Having a Purpose
  • Relate Alignment with Autonomy
  • Be a Servant Leader:
  • Give Control to the Team
  • Inspire and Support the Team
  • Make Your Own Leadership Manifesto
  • Focus on Success:
  • Customer Value and Team Success
  • Measure and Steer Value


  • Build Courage:
  • Importance of Courage
  • Out of Your Comfort Zone
  • Resilience
  • Courage in Relationship with Leadership and Feedback
  • Courage at the Team Level
  • Dealing with Failure
  • Think Different:
  • Think Different on a Day-to-day Basis
  • During Standups
  • Standup from Hell
  • 10th Man Rule
  • Think Different in an Organized Way
  • Open Allocation Time
  • Guilds

Value – Customer Centric Action

Different Aspects of Value:

  • Customer Value
  • The Different ‘Voices’

Stakeholder Management:

  • Know Your Stakeholders
  • Categorize the Stakeholders

Combining Lean Startup and DevOps:

  • The Lean Startup Process
  • The Lean Startup Versus Chaos
  • Combining the Lean Startup and DevOps

The Power of Story Mapping:

  • Product/Service Development Approaches
  • Need for Story Mapping
  • Creating Story Maps

Continuous Improvement

Build Flow:

  • Build Optimal Flow
  • Multitasking and One Piece Flow
  • Little’s Law and Optimization of Process Lead Time
  • Valualize Flow
  • Flow and Resource Utilization

Types of Continuous Improvement:

  • Kaizen
  • Radical Change

Continuous Improvement Tools:

  • Kaizen Event
  • Value Stream Mapping
  • Visual Management
  • Retrospective
  • Daily Standup
  • Five Times ‘Why’
Categories: DevOps


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