About

 This 2-day course focuses on the concepts and activities that specification and verification of a product/service include. DASA DevOps Professional – Specify and Verify focuses on the knowledge areas: Architecture and Design, Business Value Optimization, Business Analysis, and Test Specification as defined by DASA and the need of having these areas for successful DevOps results.  

Course Information

Exam:

Delivery- Online or Paper-based

Format- Closed Book (Participants can bring scratch paper)

Proctoring- Web proctored/In-class proctored

Duration – 45 minutes (Additional 15 minutes for non-native English speaker)

# of Questions- 12 Multiple Choice Questions (MCQs)

Pass Grade – 60% (36 points out of 60 to be earned)

Target Audience

• DevOps Engineers
• Product Owners
• Business Analysts
• Test Engineer, Test Analysts
• Software Developers, Engineers
• UX and Interaction Engineers
• Network Administrators
• Integration Specialists
• Incident and Change Managers
• System and Network Administrators, Operations
• Enterprise Architects

Learning Objectives

 At the end of this course, you will be able to:

• Understand how the tasks covering specification and verification fit into a DevOps environment.
• Take end-to-end responsibility for your product – from concept to grave.
• Truly understand your customers and validate whether the product fits their needs.
• Find good ways to communicate with everyone involved, from customers to stakeholders and developers.
• Describe and visualize your product in a format that fits your specific situation.
• Understand what software quality means and how to achieve adequate quality with your product.
• Decide adequately which kind of tests the product needs, and understand what you gain from them.
• Set up useful feedback loops, and use them meaningfully.
• Understand which architectural considerations are important in a DevOps environment.

Requirements

• DASA DevOps Fundamentals Certificate
• Recommended: Basic familiarity with Agile, Scrum, Lean, and ITSM principles

Course Agenda

 Course Introduction

• Let’s Get to Know Each Other
• Course Overview
• Course Objectives
• Course Agenda
• Course Book
• Group Discussions
• Exam

Teambuilding

Design Teams:

• Introduction to a DevOps Team
• Characteristics of a DevOps Team
• Boundaries for a DevOps Team

Build Teams:

• Creating High Performance Teams
• Feedback: Giving and Taking
• Shared Responsibility and Accountability

Governance:

• Governance on Three Levels
• Governance Within a Team
• Governance Between Teams
• Governance Between Organizations
• Scaling
• External Suppliers

DevOps Leadership

• Build Culture:
• Create the Right Environment
• Change the Habitual Behavior
• Fail Fast to Improve
• Maintain the Agile Soil
• Create Purpose:
• Know the Importance of Storytelling
• Define the Purpose of Having a Purpose
• Relate Alignment with Autonomy
• Be a Servant Leader:
• Give Control to the Team
• Inspire and Support the Team
• Make Your Own Leadership Manifesto
• Focus on Success:
• Customer Value and Team Success
• Measure and Steer Value

Courage

• Build Courage:
• Importance of Courage
• Out of Your Comfort Zone
• Resilience
• Courage in Relationship with Leadership and Feedback
• Courage at the Team Level
• Dealing with Failure
• Think Different:
• Think Different on a Day-to-day Basis
• During Standups
• Standup from Hell
• 10th Man Rule
• Think Different in an Organized Way
• Open Allocation Time
• Guilds

Value – Customer Centric Action

Different Aspects of Value:

• Customer Value
• The Different ‘Voices’

Stakeholder Management:

• Know Your Stakeholders
• Categorize the Stakeholders

Combining Lean Startup and DevOps:

• The Lean Startup Process
• The Lean Startup Versus Chaos
• Combining the Lean Startup and DevOps

The Power of Story Mapping:

• Product/Service Development Approaches
• Need for Story Mapping
• Creating Story Maps

Continuous Improvement

Build Flow:

• Build Optimal Flow
• Multitasking and One Piece Flow
• Little’s Law and Optimization of Process Lead Time
• Valualize Flow
• Flow and Resource Utilization

Types of Continuous Improvement:

• Kaizen
• Radical Change

Continuous Improvement Tools:

• Kaizen Event
• Value Stream Mapping
• Visual Management
• Retrospective
• Daily Standup
• Five Times ‘Why’